Improving expert prediction of issue resolution time

  title={Improving expert prediction of issue resolution time},
  author={Dietmar Pfahl and Siim Karus and Myroslava Stavnycha},
Predicting the resolution times of issue reports in software development is important, because it helps allocate resources adequately. However, issue resolution time (IRT) prediction is difficult and prediction quality is limited. A common approach in industry is to base predictions on expert knowledge. While this manual approach requires the availability and effort of experts, automated approaches using data mining and machine learning techniques require a small upfront investment for setting… CONTINUE READING


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