Improving digital skills for the use of online public information and services

@article{Deursen2009ImprovingDS,
  title={Improving digital skills for the use of online public information and services},
  author={Alexander van Deursen and Jan van Dijk},
  journal={Government Information Quarterly},
  year={2009},
  volume={26},
  pages={333-340}
}
Available online 15 January 2009 
Highly Cited
This paper has 54 citations. REVIEW CITATIONS

From This Paper

Figures and tables from this paper.
31 Citations
26 References
Similar Papers

Citations

Publications citing this paper.
Showing 1-10 of 31 extracted citations

54 Citations

0510'11'13'15'17
Citations per Year
Semantic Scholar estimates that this publication has 54 citations based on the available data.

See our FAQ for additional information.

References

Publications referenced by this paper.
Showing 1-10 of 26 references

Measuring digital skills. Performance tests of operational, formal, information and strategic internet skills among the Dutch population

  • A. Van Deursen, J. Van Dijk
  • Presented at the ICA Conference, Montreal,
  • 2008

The use of service channels by citizens in the Netherlands; implications for multi-channel management

  • W. Pieterson, W. Ebbers
  • International Review of Administrative Sciences,
  • 2008
1 Excerpt

eServices for citizens: The Dutch usage case

  • J. Van Dijk, W. Pieterson, A. Ebbers, A. van Deursen
  • Lecture Notes in Computer Science,
  • 2007
1 Excerpt

Similar Papers

Loading similar papers…