Improving bug tracking systems

@article{Zimmermann2009ImprovingBT,
  title={Improving bug tracking systems},
  author={Thomas Zimmermann and Rahul Premraj and Jonathan Sillito and Silvia Breu},
  journal={2009 31st International Conference on Software Engineering - Companion Volume},
  year={2009},
  pages={247-250}
}
It is important that information provided in bug reports is relevant and complete in order to help resolve bugs quickly. However, often such information trickles to developers after several iterations of communication between developers and reporters. Poorly designed bug tracking systems are partly to blame for this exchange of information being stretched over time. Our paper addresses the concerns of bug tracking systems by proposing four broad directions for enhancements. As a proof-of… CONTINUE READING

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