Improving Non-Experts’ Understanding of End-to-End Encryption: An Exploratory Study

  title={Improving Non-Experts’ Understanding of End-to-End Encryption: An Exploratory Study},
  author={Wei Bai and Michael Pearson and Patrick Gage Kelley and Michelle L. Mazurek},
  journal={2020 IEEE European Symposium on Security and Privacy Workshops (EuroS\&PW)},
End-to-end encryption (E2EE) can effectively protect the privacy of online communication and has been adopted by several popular messaging apps. However, prior research indicates that many users have difficulty using E2EE tools correctly and confidently, as well as recognizing their security benefits, in part because of incorrect mental models. This paper takes a first step toward providing high-level, roughly correct information about end-to-end encryption to non-experts. In a lab study… Expand
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