Importance of Interface Agent Characteristics from End-User Perspective

  title={Importance of Interface Agent Characteristics from End-User Perspective},
  author={Alexander Serenko},
This article reports on an empirical investigation of user perceptions of the importance of several characteristics of interface agents. Interface agents are software entities that are incorporated into various computer applications, including electronic mail systems. As evidenced by the growing body of empirical studies and the increasing number of interface agent-based applications on the software market, there is a strong need for the development of this technology. According to a meta… CONTINUE READING