Implementing quality improvement in hospitals: the role of leadership and culture.

@article{Parker1999ImplementingQI,
  title={Implementing quality improvement in hospitals: the role of leadership and culture.},
  author={Victoria A Parker and William H. Wubbenhorst and Gary J. Young and Kamal R Desai and Martin P. Charns},
  journal={American journal of medical quality : the official journal of the American College of Medical Quality},
  year={1999},
  volume={14 1},
  pages={64-9}
}
Many advocates of quality improvement (QI) suggest that there is a link between an organization's leadership commitment and culture and its ability to implement a QI initiative. This paper reports empirical evidence from a study of QI implementation in Veterans Health Administration (VHA) hospitals that supports this hypothesized linkage. The findings suggest that the extent to which top management becomes directly involved in QI activities determines the degree of QI implementation… CONTINUE READING

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