Implementing Information Management Strategically: An Australian EDRMS Case Study

@inproceedings{Wilkins2007ImplementingIM,
  title={Implementing Information Management Strategically: An Australian EDRMS Case Study},
  author={Linda Wilkins and Duncan Holt and Paula M. C. Swatman and Elsie S. K. Chan},
  booktitle={Bled eConference},
  year={2007}
}
Organisations in both private and public sectors are increasingly becoming aware of the need to take a strategic approach to the management of corporate information and records. In this paper we present a case study of a successful Electronic Document and Records Management System (EDRMS) implementation within a major Australian capital city council. Guided by Ward and Peppard’s strategic systems framework (2002), the case study highlights a set of strategies which were responsible for the… CONTINUE READING

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