Impact of robot failures and feedback on real-time trust

@article{Desai2013ImpactOR,
  title={Impact of robot failures and feedback on real-time trust},
  author={Munjal Desai and Poornima Kaniarasu and Mikhail S. Medvedev and Aaron Steinfeld and Holly A. Yanco},
  journal={2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI)},
  year={2013},
  pages={251-258}
}
Prior work in human trust of autonomous robots suggests the timing of reliability drops impact trust and control allocation strategies. However, trust is traditionally measured post-run, thereby masking the real-time changes in trust, reducing sensitivity to factors like inertia, and subjecting the measure to biases like the primacy-recency effect. Likewise, little is known on how feedback of robot confidence interacts in real-time with trust and control allocation strategies. An experiment to… CONTINUE READING
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