Impact of HW and OS type and currency on server availability derived from problem ticket analysis

Abstract

Technology refresh is an important component in data center management. The goal of this paper is to assess the impact of HW and OS currency on server availability based on a large set of incident tickets and server attributes data collected from several different IT environments. In order to achieve this we first identify the server failure incidents using… (More)
DOI: 10.1109/NOMS.2014.6838347

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@article{Bogojeska2014ImpactOH, title={Impact of HW and OS type and currency on server availability derived from problem ticket analysis}, author={Jasmina Bogojeska and Ioana Giurgiu and David Lanyi and George Stark and Dorothea Wiesmann}, journal={2014 IEEE Network Operations and Management Symposium (NOMS)}, year={2014}, pages={1-9} }