If you build it, will they come? Designing truly patient-centered health care.

@article{Bechtel2010IfYB,
  title={If you build it, will they come? Designing truly patient-centered health care.},
  author={Christine Bechtel and Debra L. Ness},
  journal={Health affairs},
  year={2010},
  volume={29 5},
  pages={914-20}
}
As the United States debates how to reorganize its health care system, policy makers must ask what patients really want and need from their primary care providers. There is often a disconnect between what patients say they want and what other providers or payers think patients want. Our research at the National Partnership for Women and Families suggests that a truly patient-centered health care system must be designed to incorporate features that matter to patients--including "whole person… CONTINUE READING