Identifying and improving retrieval for procedural questions

@article{Murdock2007IdentifyingAI,
  title={Identifying and improving retrieval for procedural questions},
  author={Vanessa Murdock and Diane Kelly and W. Bruce Croft and Nicholas J. Belkin and Xiaojun Yuan},
  journal={Inf. Process. Manage.},
  year={2007},
  volume={43},
  pages={181-203}
}
People use questions to elicit information from other people in their everyday lives and yet the most common method of obtaining information from a search engine is by posing keywords. There has been research that suggests users are better at expressing their information needs in natural language, however the vast majority of work to improve document retrieval has focused on queries posed as sets of keywords or Boolean queries. This paper focuses on improving document retrieval for the subset… CONTINUE READING

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