Identifying Drivers of Overall Satisfaction in Patients Receiving HIV Primary Care: A Cross-Sectional Study

  title={Identifying Drivers of Overall Satisfaction in Patients Receiving HIV Primary Care: A Cross-Sectional Study},
  author={Bich Ngoc Dang and Robert A. Westbrook and Maria C. Rodriguez-Barradas and Thomas Peter Giordano},
  booktitle={PloS one},
OBJECTIVE This study seeks to understand the drivers of overall patient satisfaction in a predominantly low-income, ethnic-minority population of HIV primary care patients. The study's primary aims were to determine 1) the component experiences which contribute to patients' evaluations of their overall satisfaction with care received, and 2) the relative contribution of each component experience in explaining patients' evaluation of overall satisfaction. METHODS We conducted a cross-sectional… CONTINUE READING
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