• Corpus ID: 43261587

IT-BPO INDUSTRY PROFILE, PROSPECTS, CHALLENGES AND ISSUES FOR GROWTH AND EMPLOYMENT

@inproceedings{Cabuay2012ITBPOIP,
  title={IT-BPO INDUSTRY PROFILE, PROSPECTS, CHALLENGES AND ISSUES FOR GROWTH AND EMPLOYMENT},
  author={Christopher James R. Cabuay and Denise Jannah D. Serrano},
  year={2012}
}
INTRODUCTION The Information Technology – Business Process Outsourcing (IT-BPO) Industry is one of the most dynamic emerging sectors of the Philippines. It has expanded widely and it exhibits great dynamism, but people have the notion that the BPO industry is solely comprised of call centers, when it is actually more diverse with back-offices, knowledge process outsourcing, software design and engineering, animation, game development, as well as transcription. These sub-sectors are still small… 
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4 Citations

4 Citations

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