ISO 9001 certification for hospitals in Bulgaria: does it help service?

  title={ISO 9001 certification for hospitals in Bulgaria: does it help service?},
  author={Assena Stoimenova and Ani Stoilova and Guenka Petrova},
  booktitle={Biotechnology, biotechnological equipment},
The aim of our study is to review the published literature on establishment and implementation of ISO 9001 QMS in European hospitals, to study the availability of International Organization for Standardization (ISO) quality management systems (QMS) in Bulgarian hospitals and to outline the main advantages of ISO implementation in the hospitals in Bulgaria. The information on availability of ISO QMS in the hospitals in Bulgaria was gathered via Bulgarian certification register, the registries of… CONTINUE READING

From This Paper

Figures, tables, and topics from this paper.
2 Citations
34 References
Similar Papers


Publications citing this paper.


Publications referenced by this paper.
Showing 1-10 of 34 references

Quality management of medical specialist care in the Netherlands, an explorative study on its nature and development [dissertation

  • NS Klazinga
  • 1996
Highly Influential
3 Excerpts

Hospital ISO certification [Internet

  • N. Gosset
  • [cited 2013 Jul 14]. Available from: http://www…
  • 2013

Implementation and Registration to the ISO 9001:2000

  • JM Sporidis
  • Quality Management System Standard [Internet…
  • 2013

Quality management systems are compulsory: clinics have the choice. Comparison of the systems DIN EN ISO 9000 ff, KTQ and EFQM

  • S. Steinbrucker
  • Der Radiologe
  • 2011
1 Excerpt

ISO 9001:2008 for healthcare. Presentation presented at: ASQ Professional Development Meeting

  • G. Tanzman
  • 2010

MetroDoctors. ISO 9001 and hospital accreditation putting a man on the Moon [Internet

  • DJ Scott
  • [cited 2013 Jul 14]
  • 2010

Similar Papers

Loading similar papers…