ISO 9001 certification for hospitals in Bulgaria: does it help service?

@inproceedings{Stoimenova2014ISO9C,
  title={ISO 9001 certification for hospitals in Bulgaria: does it help service?},
  author={Assena Stoimenova and Ani Stoilova and Guenka Petrova},
  booktitle={Biotechnology, biotechnological equipment},
  year={2014}
}
The aim of our study is to review the published literature on establishment and implementation of ISO 9001 QMS in European hospitals, to study the availability of International Organization for Standardization (ISO) quality management systems (QMS) in Bulgarian hospitals and to outline the main advantages of ISO implementation in the hospitals in Bulgaria. The information on availability of ISO QMS in the hospitals in Bulgaria was gathered via Bulgarian certification register, the registries of… CONTINUE READING

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