IM, Not IP (Information Pollution)
@article{Nielsen2003IMNI,
title={IM, Not IP (Information Pollution)},
author={Jakob Nielsen},
journal={Queue},
year={2003},
volume={1},
pages={76 - 75}
}Respected technology commentators say that they now prefer instant messaging (IM) over e-mail as their medium of choice for computer-mediated communication. The main reasons are that e-mail has become an overloaded channel for readers and that you can’t be sure to get a timely response from the recipients of your e-mail.
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