IE-643: Stochastic Models in Operations Research Applications of Markov Chains 1. MODELLING THE COST OF POOR QUALITY IN A FIVE-STATE PART MANUFACTURING OPERATION: A CASE STUDY. Feiring,


The quality history of individual parts from a critical operation can be modeled by a five-state Markov chain involving factory rework operation, customer inspection and field test, parts scrapped, parts defective but used-as-is by concession or re-graded for alternative applications, and defect-free parts satisfying customer requirements. We estimate total… (More)


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