Human factors of complex sociotechnical systems.

@article{Carayon2006HumanFO,
  title={Human factors of complex sociotechnical systems.},
  author={Pascale Carayon},
  journal={Applied ergonomics},
  year={2006},
  volume={37 4},
  pages={525-35}
}
Increasingly products and services result from interactions among people who work across organizational, geographical, cultural and temporal boundaries. This has major implications for human factors and ergonomics (HFE), in particular, challenging the limits of the systems to be designed, and widening the range of system elements and dimensions that we need to consider. The design of sociotechnical systems that involve work across multiple boundaries requires better integration of the various… CONTINUE READING
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