Human-AI Collaboration for UX Evaluation: Effects of Explanation and Synchronization

@article{Fan2022HumanAICF,
  title={Human-AI Collaboration for UX Evaluation: Effects of Explanation and Synchronization},
  author={Mingming Fan and Xianyou Yang and Tsz Tung Yu and Vera Q. Z. Liao and Jian Zhao},
  journal={Proceedings of the ACM on Human-Computer Interaction},
  year={2022},
  volume={6},
  pages={1 - 32}
}
Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience (UX) evaluators and AI. Inspired by the concepts of agency and work context in human and AI collaboration literature, we studied two corresponding design factors for AI-assisted UX evaluation: explanations and synchronization. Explanations allow AI to further… 

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