How to propose automation for human services

Abstract

Automation in the human services generally lags far behind the level of automation in business and industry. This is not due to lack of need. It is due to the difficulty of conceptualizing the issues surrounding automation of human service delivery, and to lack of money. The two are related: the money is surely available if the automation proposal can… (More)
DOI: 10.1145/97344.97362

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Cite this paper

@article{Adams1990HowTP, title={How to propose automation for human services}, author={William A. Adams and James J. Traglia}, journal={SIGCAS Computers and Society}, year={1990}, volume={20}, pages={8-12} }