How to Use Information Technology for Cooperative Work: Development of Shared Technological Frames

@article{Menold2008HowTU,
  title={How to Use Information Technology for Cooperative Work: Development of Shared Technological Frames},
  author={Natalja Menold},
  journal={Computer Supported Cooperative Work (CSCW)},
  year={2008},
  volume={18},
  pages={47-81}
}
Technological frames, participants’ assumptions about information technology (IT), and in particular about the usage of the technology for everyday cooperative work, are a relevant factor for IT related behavior. Incongruent technological frames are associated with problems during the application and use of a new IT in an organization. This paper presents a field study which applies a pre–post-design in a freight forwarding company. During face-to-face discussion the participating employees of… CONTINUE READING
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