How open is this platform? The meaning and measurement of platform openness from the complementors’ perspective

@article{Benlian2015HowOI,
  title={How open is this platform? The meaning and measurement of platform openness from the complementors’ perspective},
  author={Alexander Benlian and Daniel Hilkert and Thomas Hess},
  journal={Journal of Information Technology},
  year={2015},
  volume={30},
  pages={209-228}
}
Software platforms’ success largely depends on complementors’ willingness to repeatedly invest their time and effort to the development of platform applications that attract users and increase the platform’s installed base. But how can platform providers encourage desirable behaviours by complementors (i.e., application developers) in the absence of formal roles and hierarchical control structures? Although previous studies of software-based platforms have identified openness as critical… CONTINUE READING

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