How involvement, IS management effectiveness, and end-user computing impact IS performance in manufacturing firms

@article{Rondeau2006HowII,
  title={How involvement, IS management effectiveness, and end-user computing impact IS performance in manufacturing firms},
  author={Patrick J. Rondeau and T. S. Ragu-Nathan and Mark A. Vonderembse},
  journal={Information & Management},
  year={2006},
  volume={43},
  pages={93-107}
}
A rapidly changing environment requires firms to adopt a customer-driven approach in managing their information systems. Study results indicate that firms with high levels of organizational involvement in IS related activities have higher levels of IS management effectiveness. In turn, these higher levels lead to lower levels of end-user self-reliance in application development and higher levels of end-user dependence on IS expertise. In our study, end-user self-reliance indicated the presence… CONTINUE READING
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