How does a facility benefit from a total quality management (TQM) program?

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@article{Cherundolo1993HowDA, title={How does a facility benefit from a total quality management (TQM) program?}, author={M A Cherundolo and Willard Bishop and W G Moss and Lorenz J Finison}, journal={Contemporary longterm care}, year={1993}, volume={16 3}, pages={28, 98} }