How do people find information on a familiar website?

@inproceedings{Ruddle2009HowDP,
  title={How do people find information on a familiar website?},
  author={Roy A. Ruddle},
  booktitle={BCS HCI},
  year={2009}
}
Previous research has investigated how people either navigate the web as a whole, or find information on websites of which they have little previous knowledge. However, it is now common for people to make frequent use of one site (e.g., their employer’s intranet). This paper reports how participants recalled and navigated a familiar website they had used… CONTINUE READING