How do laypeople define empathy?

@article{Hall2020HowDL,
  title={How do laypeople define empathy?},
  author={Judith A. Hall and Rachel Schwartz and Fred Duong},
  journal={The Journal of Social Psychology},
  year={2020},
  volume={161},
  pages={5 - 24}
}
ABSTRACT The term “empathy” is popular, yet fuzzy. How laypeople define it has not been investigated. In Study 1, we analyzed 99 participants’ free narratives describing their personal definition, and in Study 1 (N = 191) and Study 2 (N = 351), we asked participants to rate a list of specific behaviors and tendencies for how well each one matched their personal definition. Out of 10 coded components, perspective taking was mentioned most often and personal distress (anxious reactivity in… 
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