How Social Norms Promote Misleading Social Feedback and Inaccurate Self-Assessment

  title={How Social Norms Promote Misleading Social Feedback and Inaccurate Self-Assessment},
  author={A. J. Fay and A. H. Jordan and Joyce Ehrlinger},
  journal={Social and Personality Psychology Compass},
  • A. J. Fay, A. H. Jordan, Joyce Ehrlinger
  • Published 2012
  • Psychology
  • Social and Personality Psychology Compass
  • Self-assessments are often prone to error. Past research has identified cognitive and motivational biases that lead self-assessments astray. In the present paper, we discuss how behavior shaped by social norms leaves the negative information that people require for accurate self-assessments invisible. First, social norms lead people to suppress critical feedback in favor of more positive evaluations. Although people recognize that they prefer to provide positive feedback to others, they fail to… CONTINUE READING
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