How Do You Want Your Chatbot? An Exploratory Wizard-of-Oz Study with Young, Urban Indians

  title={How Do You Want Your Chatbot? An Exploratory Wizard-of-Oz Study with Young, Urban Indians},
  author={Indrani Medhi-Thies and Nandita Menon and Sneha Magapu and Manisha Subramony and Jacki O'Neill},
  booktitle={IFIP TC13 International Conference on Human-Computer Interaction},
As text-messaging chatbots become increasingly “human”, it will be important to understand the personal interactions that users are seeking with a chatbot. [] Key Result Overall our results show that users wanted a chatbot like Maya, who could add value to their life while being a friend, by making useful recommendations. But they also wanted preferred traits of Ada and Evi infused into Maya.

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Getting Personal with Computers: How to Design Personalities for Agents

  • D. Dryer
  • Psychology
    Appl. Artif. Intell.
  • 1999
To design personalities for social agents, it is necessary to consider the nature of personality and its role in interactions between people and artifacts.

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