How Do You Want Your Chatbot? An Exploratory Wizard-of-Oz Study with Young, Urban Indians

@inproceedings{MedhiThies2017HowDY,
  title={How Do You Want Your Chatbot? An Exploratory Wizard-of-Oz Study with Young, Urban Indians},
  author={Indrani Medhi-Thies and Nandita Menon and Sneha Magapu and Manisha Subramony and Jacki O'Neill},
  booktitle={IFIP TC13 International Conference on Human-Computer Interaction},
  year={2017}
}
As text-messaging chatbots become increasingly “human”, it will be important to understand the personal interactions that users are seeking with a chatbot. [] Key Result Overall our results show that users wanted a chatbot like Maya, who could add value to their life while being a friend, by making useful recommendations. But they also wanted preferred traits of Ada and Evi infused into Maya.

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