How Do Users Like This Feature? A Fine Grained Sentiment Analysis of App Reviews

@article{Guzman2014HowDU,
  title={How Do Users Like This Feature? A Fine Grained Sentiment Analysis of App Reviews},
  author={Emitza Guzman and Walid Maalej},
  journal={2014 IEEE 22nd International Requirements Engineering Conference (RE)},
  year={2014},
  pages={153-162}
}
App stores allow users to submit feedback for downloaded apps in form of star ratings and text reviews. Recent studies analyzed this feedback and found that it includes information useful for app developers, such as user requirements, ideas for improvements, user sentiments about specific features, and descriptions of experiences with these features. However, for many apps, the amount of reviews is too large to be processed manually and their quality varies largely. The star ratings are given… CONTINUE READING
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