How DRM-based content delivery systems disrupt expectations of "personal use"

  title={How DRM-based content delivery systems disrupt expectations of "personal use"},
  author={Deirdre K. Mulligan and John Han and Aaron J. Burstein},
  booktitle={Digital Rights Management Workshop},
We set out to examine whether current, DRM-based online offerings of music and movies accord with consumers' current expectations regarding the personal use of copyrighted works by studying the behavior of six music, and two film online distribution services. We find that, for the most part, the services examined do not accord with expectations of personal use. The DRM-based services studied restrict personal use in a manner inconsistent with the norms and expectations governing the purchase… CONTINUE READING
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