Hot Beverages at Quick Service Restaurant (QSR) Drive-Thru Windows

@article{Borchgrevink2007HotBA,
  title={Hot Beverages at Quick Service Restaurant (QSR) Drive-Thru Windows},
  author={Carl P. Borchgrevink and Michael P. Sciarini and Alex M. Susskind},
  journal={Journal of Hospitality and Tourism Management},
  year={2007},
  volume={14},
  pages={37-46}
}
The Liebeck hot coffee case is discussed, showing that the court's decision was not whimsical, but predicated on the knowledge and behaviour of McDonald's as represented and displayed by their employees and agents. Subsequent research establishing consumer preferred temperatures for consuming hot beverages is reviewed, as is the literature considering that such temperatures are above medical literature thresholds for injuries, yet not causing injuries. Past and current quick service restaurant… 
Serving Temperatures of Best-Selling Coffees in Two Segments of the Brazilian Food Service Industry Are “Very Hot”
TLDR
The serving temperatures of best-selling coffee beverages in 50 low-cost food service establishments and 50 coffee shops were studied and consumers should allow a minimum cooling time before drinking of about 2 min at both LCFS and CS.

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TLDR
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Debate about blame and contributory negligence raged when a jury in New Mexico awarded Stella Liebeck $160,000 in compensatory damages and $2.7 million in punitive damages after she spilled a cup of
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