Hospital outpatient perceptions of the physical environment of waiting areas: the role of patient characteristics on atmospherics in one academic medical center

@article{Tsai2007HospitalOP,
  title={Hospital outpatient perceptions of the physical environment of waiting areas: the role of patient characteristics on atmospherics in one academic medical center},
  author={Chun-Yen Tsai and Mu-Chia Wang and Wei-Tsen Liao and Jui-Heng Lu and Pi-hung Sun and Blossom Yen-Ju Lin and Gerald-Mark Breen},
  journal={BMC Health Services Research},
  year={2007},
  volume={7},
  pages={198 - 198}
}
BackgroundThis study examines hospital outpatient perceptions of the physical environment of the outpatient waiting areas in one medical center. The relationship of patient characteristics and their perceptions and needs for the outpatient waiting areas are also examined.MethodThe examined medical center consists of five main buildings which house seventeen primary waiting areas for the outpatient clinics of nine medical specialties: 1) Internal Medicine; 2) Surgery; 3) Ophthalmology; 4… CONTINUE READING

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