Hospital cultural competency as a systematic organizational intervention: Key findings from the national center for healthcare leadership diversity demonstration project.

@article{WeechMaldonado2018HospitalCC,
  title={Hospital cultural competency as a systematic organizational intervention: Key findings from the national center for healthcare leadership diversity demonstration project.},
  author={Robert Weech-Maldonado and Janice L. Dreachslin and Josu{\'e} Patien Epan{\'e} and Judith Gail and Shivani Gupta and Joyce Anne Wainio},
  journal={Health care management review},
  year={2018},
  volume={43 1},
  pages={
          30-41
        }
}
BACKGROUND Cultural competency or the ongoing capacity of health care systems to provide for high-quality care to diverse patient populations (National Quality Forum, 2008) has been proposed as an organizational strategy to address disparities in quality of care, patient experience, and workforce representation. But far too many health care organizations still do not treat cultural competency as a business imperative and driver of strategy. PURPOSES The aim of the study was to examine the… CONTINUE READING