Hidden Costs of Graphical User Interfaces: Failure to Make the Transition from Menus and Icon Toolbars to Keyboard Shortcuts

@article{Lane2005HiddenCO,
  title={Hidden Costs of Graphical User Interfaces: Failure to Make the Transition from Menus and Icon Toolbars to Keyboard Shortcuts},
  author={David M. Lane and H. Albert Napier and S. Camille Peres and Aniko Sandor},
  journal={Int. J. Hum. Comput. Interaction},
  year={2005},
  volume={18},
  pages={133-144}
}
Graphical interfaces allow users to issue commands using pull-down menus, icon toolbars, and keyboard shortcuts. Menus and icon toolbars are easier to learn, whereas keyboard shortcuts are more efficient. It would seem natural for users to migrate from the use of easy-to-learn menu and icon methods to the more efficient method of keyboard shortcuts as they gain experience. To investigate the extent to which this transition takes place, 251 experienced users of Microsoft Word were given a… CONTINUE READING
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