Heteromation and its (dis)contents: The invisible division of labor between humans and machines

@article{Ekbia2014HeteromationAI,
  title={Heteromation and its (dis)contents: The invisible division of labor between humans and machines},
  author={Hamid R. Ekbia and Bonnie A. Nardi},
  journal={First Monday},
  year={2014},
  volume={19}
}
The division of labor between humans and computer systems has changed along both technical and human dimensions. Technically, there has been a shift from technologies of automation, the aim of which was to disallow human intervention at nearly all points in the system, to technologies of “heteromation” that push critical tasks to end users as indispensable mediators. As this has happened, the large population of human beings who have been driven out by the first type of technology are drawn… CONTINUE READING
BETA

Citations

Publications citing this paper.
SHOWING 1-10 OF 33 CITATIONS

On the Margins of the Machine: Heteromation and Robotics

VIEW 9 EXCERPTS
CITES RESULTS, BACKGROUND & METHODS
HIGHLY INFLUENCED

Similar Papers

Loading similar papers…