Help is in the Helping: An Evaluation of Help Documentation in a Networked Age

@article{Swarts2015HelpII,
  title={Help is in the Helping: An Evaluation of Help Documentation in a Networked Age},
  author={Jason Swarts},
  journal={Technical Communication Quarterly},
  year={2015},
  volume={24},
  pages={164-187}
}

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