Healthcare assistants in general practice: practical and conceptual issues of skill-mix change.

@article{Bosley2008HealthcareAI,
  title={Healthcare assistants in general practice: practical and conceptual issues of skill-mix change.},
  author={Sara Bosley and Jeremy Dale},
  journal={The British journal of general practice : the journal of the Royal College of General Practitioners},
  year={2008},
  volume={58 547},
  pages={118-24}
}
The emergence of healthcare assistants (HCAs) in general practice raises questions about roles and responsibilities, patients' acceptance, cost-effectiveness, patient safety and delegation, training and competence, workforce development, and professional identity. There has been minimal research into the role of HCAs and their experiences, as well as those of other staff working with HCAs in general practice. Lessons may be learned from their role and evidence of their effectiveness in hospital… CONTINUE READING