Healthcare IVRS for Non-Tech-Savvy Users


The rapid increase in mobile penetration has cut through the literacy barriers even in the developing countries. It has paved a way for technological interventions in healthcare domain, using the mobile platform such as Interactive Voice Response Systems (IVRS). Over the past few years, IVRS have been looked upon as an intervention in frequent and non… (More)
DOI: 10.1007/978-3-642-25364-5_20


11 Figures and Tables