A Systematic Review of Health Dialog Systems.
- MedicineMethods of information in medicine
It is found that dialog systems have been widely applied to health care; however, most studies are not reproducible making direct comparison between systems and independent confirmation of findings difficult.
Special issue on dialog systems for health communication
- MedicineJ. Biomed. Informatics
A Wizard-of-Oz Interface and Persona-based Methodology for Collecting Health Counseling Dialog
- MedicineCHI Extended Abstracts
This work describes an interface designed to augment the ability of clinicians to efficiently engage in high-quality and empathetic health counseling dialog with their patients and presents a WOZ protocol for collecting this dialog using standardized patient actors each playing a role from a pool of caregiver personas.
Safety First: Conversational Agents for Health Care
- MedicineStudies in Conversational UX Design
This chapter first review work on patient-facing conversational interfaces in healthcare, focusing on systems that use embodied conversational agents as their user interface modality and systematically review the kinds of errors that can occur if these interfaces are not properly constrained.
A reusable framework for health counseling dialogue systems based on a behavioral medicine ontology
- PsychologyJ. Biomed. Informatics
Designing a virtual patient dialogue system based on terminology-rich resources: Challenges and evaluation
- Computer ScienceNatural Language Engineering
This work designed a patient record model, a knowledge model for the task and a termino-ontological model that hosts structured thesauri with linguistic, terminological and ontological knowledge that can handle a wide variety of medical specialties and clinical cases.
Adaptable dialog architecture and runtime engine (AdaRTE): A framework for rapid prototyping of health dialog systems
- Computer ScienceInt. J. Medical Informatics
Information Usefulness as a Strategy for Action Selection in Health Dialogues
- Computer Science2020 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT)
This paper proposes a framework that supports the development of intelligent conversational agents within the healthcare domain through the use of a running example, showing how an agent acts in the conversation based on its background knowledge and on the information that it acquires from the patient.
The Personalization of Conversational Agents in Health Care: Systematic Review
- Medicine, PsychologyJournal of medical Internet research
The role of personalization in improving health outcomes was not assessed directly and most of the studies in this review implemented the personalization features without theoretical or evidence-based support for them and did not leverage the recent developments in other domains ofpersonalization.
SHOWING 1-10 OF 84 REFERENCES
Combining Task Descriptions and Ontological Knowledge for Adaptive Dialogue
- Computer ScienceTSD
This paper motivates the use of a task description language for building flexible and adaptive dialogue systems in ontologically rich domains such as medicine and proposes an architecture for dialogue systems which al-lows integration of domain reasoning and dialogue.
Establishing the computer-patient working alliance in automated health behavior change interventions.
- PsychologyPatient education and counseling
Personal relationships with an intelligent interactive telephone health behavior advisor system: a multimethod study using surveys and ethnographic interviews
- MedicineInt. J. Medical Informatics
Patients' and physicians' understanding of health and biomedical concepts: relationship to the design of EMR systems
- MedicineJ. Biomed. Informatics
Cognitive Human Factors for Telemedicine Systems
A model that describes the impact of socio-cognitive factors in the complex process of health care management is proposed that has been used to design and develop a telephone system for the management of hypertensive patient within the EU funded Homey project.
The Medication Advisor Project: Preliminary Report
The project is an intelligent assistant that interacts with its users via conversational natural language, and provides them with information and advice regarding their prescription medications, and allows previous efforts in areas such as portability.
Interactive voice response systems in the diagnosis and management of chronic disease.
- MedicineThe American journal of managed care
The extent to which IVR assessment data can improve the prediction of clinical problems over and above what is possible using data usually available to primary care providers is evaluated.
A telephone-linked computer system for COPD care.
This article describes the general application of telephone-linked communication systems in the health-care setting, and presents in detail one such system, which provides telephone- linked care for COPD (TLC-COPD).
Telephone-linked care for physical activity: A qualitative evaluation of the use patterns of an information technology program for patients
- Computer ScienceJ. Biomed. Informatics
A Methodology for Evaluating Spoken Language Dialogue Systems and Their Components
- Computer ScienceLREC
A methodology for complete and correct evaluation of SLDSs and components is presented together with a generic evaluation template for describing the evaluation criteria needed and results of the European DISC project concerning technical evaluation and usability evaluation are presented.