Haystack’s User Experience for Interacting with Semistructured Information


A major stumbling block in the use of information management tools such as desktops, email managers, file browsers and web browsers is the mismatch between the user’s mental model of information objects and the system’s implementation model. While a user may look at a name on the screen and think of a person, the system may consider it dead text. A user who… (More)


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