Harnessing the wisdom of crowds in wikipedia: quality through coordination

@article{Kittur2008HarnessingTW,
  title={Harnessing the wisdom of crowds in wikipedia: quality through coordination},
  author={Aniket Kittur and Robert E. Kraut},
  journal={Proceedings of the 2008 ACM conference on Computer supported cooperative work},
  year={2008}
}
  • A. KitturR. Kraut
  • Published 8 November 2008
  • Psychology
  • Proceedings of the 2008 ACM conference on Computer supported cooperative work
Wikipedia's success is often attributed to the large numbers of contributors who improve the accuracy, completeness and clarity of articles while reducing bias. However, because of the coordination needed to write an article collaboratively, adding contributors is costly. We examined how the number of editors in Wikipedia and the coordination methods they use affect article quality. We distinguish between explicit coordination, in which editors plan the article through communication, and… 

Figures and Tables from this paper

Coordination in collective intelligence: the role of team structure and task interdependence

It is hypothesized that adding editors may benefit low-coordination tasks but have negative consequences for tasks requiring a high degree of coordination, and ways to better harness the efforts of many editors in social collaborative systems involving high coordination tasks are suggested.

The Virtuous Circle of Wikipedia: Recursive Measures of Collaboration Structures

This bi-partite network random walker metric reveals the specific structure of cooperation and how the quality of articles is achieved through coordination, and shows that while the wisdom of crowds is well pulled in some categories, more editors per article can also create disvalue.

Wisdom of crowds: the effect of participant composition and contribution behavior on Wikipedia article quality

The results show that an increase in the number of participants increases the possibility of either enhancing or reducing the article quality, and in most cases, the greater the proportion of core members (people who frequently participate in editing), the higher the possible of enhancing the articlequality.

Improving Wiki Article Quality Through Crowd Coordination: A Resource Allocation Approach

Results indicate that the proposed crowd coordination mechanism can lead to the production of wiki articles of higher quality, compared to the respective results achieved by the fully self-coordinated wiki.

"The Whole Is Greater Than the Sum of Its Parts": Optimization in Collaborative Crowdsourcing

A comprehensive model for collaborative crowdsourcing optimization is proposed, which considers two main collaboration-related human factors, affinity and upper critical mass, appropriately adapted from organizational science and social theories and an array of efficient exact and approximation algorithms with provable theoretical guarantees are presented.

Crowd Development

Collaborative crowdsourcing is an increasingly common way of accomplishing work in our economy. Yet, we know very little about how the behavior of these crowds changes over time and how these

Good Articles ?-How Wikis Work

Wikis are websites to develop content collaboratively. The question arises to what extent the reputation of participants influences the quality of wiki sites. We analyze the impact of author

Good Authors = Good Articles? - How Wikis Work

The study shows that the experience of authors in the development of high-quality articles is highly relevant whereas the number of edits and the quality of contributions are of lower importance.

Diverse Teams Tend to do Good Work in Wikipedia (but Jacks of All Trades Don't)

  • J. LernerA. Lomi
  • Computer Science
    2018 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM)
  • 2018
It is shown that diverse teams tend to write high-quality articles, but articles written by teams containing jack of all trades contributors tend to be of lower quality.

Social capital increases efficiency of collaboration among Wikipedia editors

The study finds that the higher pre-existing social capital of editors working on an article is, the faster the articles they work on reach higher quality status, such as featured articles.
...

References

SHOWING 1-10 OF 41 REFERENCES

Power of the Few vs . Wisdom of the Crowd : Wikipedia and the Rise of the Bourgeoisie

Although Wikipedia was driven by the influence of “elite” users early on, more recently there has been a dramatic shift in workload to the “common” user, and this is shown in del.icio.us, a very different type of social collaborative knowledge system.

Talk Before You Type: Coordination in Wikipedia

The results suggest that despite the potential for anarchy, the Wikipedia community places a strong emphasis on group coordination, policy, and process.

Assessing the value of cooperation in Wikipedia

It is shown that the accretion of edits to an article is described by a simple stochastic mechanism, resulting in a heavy tail of highly visible articles with a large number of edits, which validates Wikipedia as a successful collaborative effort.

He says, she says: conflict and coordination in Wikipedia

The growth of non-direct work in Wikipedia is examined and the development of tools to characterize conflict and coordination costs in Wikipedia are described, which may inform the design of new collaborative knowledge systems.

Creating, destroying, and restoring value in wikipedia

The notion of the impact of an edit, measured by the number of times the edited version is viewed, is introduced, and it is shown that an overwhelming majority of the viewed words were written by frequent editors and that this majority is increasing.

Studying cooperation and conflict between authors with history flow visualizations

This paper investigates the dynamics of Wikipedia, a prominent, thriving wiki, and focuses on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences.

Coase's Penguin, or Linux and the Nature of the Firm

It is suggested that the authors are seeing the broad and deep emergence of a new, third mode of production in the digitally networked environment, a mode I call commons-based peer production, which has systematic advantages over markets and managerial hierarchies when the object of production is information or culture.

Crowdsourcing user studies with Mechanical Turk

Although micro-task markets have great potential for rapidly collecting user measurements at low costs, it is found that special care is needed in formulating tasks in order to harness the capabilities of the approach.

Crowdsourcing for Usability : Using Micro-Task Markets for Rapid , Remote , and Low-Cost User Measurements

Although micro-task markets have great potential for rapidly collecting user measurements at low costs, it is found that special care is needed in formulating tasks in order to harness the capabilities of the approach.

The Hidden Order of Wikipedia

This case study is the Featured Article (FA) process, one of the best established procedures on Wikipedia, and it is demonstrated how this process blends elements of traditional workflow with peer production.