Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin

@article{Shaw1996HandbookOU,
  title={Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin},
  author={Debora Shaw},
  journal={JASIS},
  year={1996},
  volume={47},
  pages={258-259}
}
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