Gurgaon idol: a singing competition over community radio and IVRS

@inproceedings{Koradia2013GurgaonIA,
  title={Gurgaon idol: a singing competition over community radio and IVRS},
  author={Zahir Koradia and Piyush Aggarwal and Aaditeshwar Seth and Gaurav Luthra},
  booktitle={ACM DEV '13},
  year={2013}
}
In this paper, we describe several IVR usage and learnability insights that emerged from a singing competition held by a community radio station located in an urban community of low-income migrant workers. Our community radio station partner, Gurgaon Ki Awaaz, relies heavily on folk songs to build its content repository and develop a close rapport with its community; the station organized a competition called Gurgaon Idol, in which community members could call into an IVR system to record their… Expand
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