Guilt by Design: Structuring Organizations to Elicit Guilt as an Affective Reaction to Failure

@article{Bohns2013GuiltBD,
  title={Guilt by Design: Structuring Organizations to Elicit Guilt as an Affective Reaction to Failure},
  author={V. K. Bohns and Francis J. Flynn},
  journal={Organ. Sci.},
  year={2013},
  volume={24},
  pages={1157-1173}
}
In this article, we outline a model of how organizations can effectively shape employees’ affective reactions to failure. We do not suggest that organizations eliminate the experience of negative affect following performance failures—instead, we propose that they encourage a more constructive form of negative affect guilt instead of a destructive one shame. We argue that guilt responses prompt employees to take corrective action in response to mistakes, whereas shame responses are likely to… Expand
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In this article, we focus on guilt and shame responses in order to outline a model of how organizations can effectively shape employees’ affective reactions to failure in order to produce moreExpand
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