Guilt by Design: Structuring Organizations to Elicit Guilt as an Affective Reaction to Failure

  title={Guilt by Design: Structuring Organizations to Elicit Guilt as an Affective Reaction to Failure},
  author={V. K. Bohns and Francis J. Flynn},
  journal={Organ. Sci.},
In this article, we outline a model of how organizations can effectively shape employees’ affective reactions to failure. We do not suggest that organizations eliminate the experience of negative affect following performance failures—instead, we propose that they encourage a more constructive form of negative affect guilt instead of a destructive one shame. We argue that guilt responses prompt employees to take corrective action in response to mistakes, whereas shame responses are likely to… Expand
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Guilt by Design: Structuring Organizations to Promote Guilt as an Affective Reaction to Failure
In this article, we focus on guilt and shame responses in order to outline a model of how organizations can effectively shape employees’ affective reactions to failure in order to produce moreExpand
When feeling bad leads to feeling good: guilt-proneness and affective organizational commitment.
The authors posit that higher levels of guilt-proneness are associated with higher levels of affective organizational commitment. To explain this counterintuitive link, the authors suggest that aExpand
Appraisal Antecedents of Shame and Guilt: Support for a Theoretical Model
Four studies used experimental and correlational methods to test predictions about the antecedents of shame and guilt derived from an appraisal-based model of self-conscious emotions (Tracy & Robins,Expand
Anticipated Guilt as Motivation to Help Unknown Others
The data indicate that the message has a substantial direct effect on guilt anticipation, and neither a direct effect for the empathy dimensions nor an interaction effect between empathy and anticipated guilt are present. Expand
Abstract Research has found a negative relationship between proneness to experience shame and problematic relationships, but no relationship between proneness to guilt and relationship adjustment orExpand
Guilt: an interpersonal approach.
Empirical research findings suggest that guilt serves various relationship-enhancing functions, including motivating people to treat partners well and avoid transgressions, minimizing inequities and enabling less powerful partners to get their way, and redistributing emotional distress. Expand
Empathy, Shame, Guilt, and Narratives of Interpersonal Conflicts: Guilt-Prone People Are Better a
Both guilt and empathic perspective taking have been linked to prosocial, relationship-enhancing effects. Study 1 found that shame was linked to personal distress, whereas guilt was linked toExpand
Moral affect: the good, the bad, and the ugly.
  • J. Tangney
  • Psychology, Medicine
  • Journal of personality and social psychology
  • 1991
Results indicate that shame and guilt are distinct affective experiences that have important and quite different implications in the interpersonal realm, and suggest that guilt may not be that bad after all, at least at the interpersonal domain. Expand
The role of interpersonal harm in distinguishing regret from guilt.
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Culture moderates the self-regulation of shame and its effects on performance: the case of salespersons in The Netherlands and the Philippines.
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