Group Problem-Solving Processes: Social Interactions and Individual Actions

@inproceedings{Chiu2000GroupPP,
  title={Group Problem-Solving Processes: Social Interactions and Individual Actions},
  author={Ming Ming Chiu},
  year={2000}
}
To help consider why some groups solve problems successfully but others do not, this article introduces a framework for analyzing sequences of group members' actions. The dimensions of evaluation of the previous action (supportive, critical, unresponsive), knowledge content (contribution, repetition, null), and invitational form (command, question, statement) organize twenty-seven individual actions, each with specific functions and conditions of use. Evaluations, repetitions and invitational… CONTINUE READING

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