Griefing in virtual worlds: causes, casualties and coping strategies

@article{Chesney2009GriefingIV,
  title={Griefing in virtual worlds: causes, casualties and coping strategies},
  author={Thomas Chesney and Iain Coyne and Brian S. Logan and Neil Madden},
  journal={Information Systems Journal},
  year={2009},
  volume={19}
}
A virtual world is a computer‐simulated three‐dimensional environment. They are increasingly being used for social and commercial interaction, in addition to their original use for game playing. This paper studies negative behaviour, or ‘griefing’, inside one virtual world through a series of observations and focus groups with users. Data were collected to identify griefing behaviours and their impact, examine why griefing happens and who the likely targets and perpetrators are, and suggest… 

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