Grand Successes and Failures in IT. Public and Private Sectors


The aim of this essay is to put forward a performative, sociomaterial<lb>perspective on Information Systems (IS) success and failure in organisations by<lb>focusing intently upon the discursive-material nature of IS development and use<lb>in practice. Through the application of Actor Network Theory (ANT) to the<lb>case of an IS that transacts insurance… (More)
DOI: 10.1007/978-3-642-38862-0


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