Google matrix of business process management

@article{Abel2010GoogleMO,
  title={Google matrix of business process management},
  author={M. Abel and Dima L. Shepelyansky},
  journal={The European Physical Journal B},
  year={2010},
  volume={84},
  pages={493-500}
}
Abstract Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the… 

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