Giving too much social support: social overload on social networking sites

@article{Maier2015GivingTM,
  title={Giving too much social support: social overload on social networking sites},
  author={Christian Maier and Sven Laumer and Andreas Eckhardt and Tim Weitzel},
  journal={European Journal of Information Systems},
  year={2015},
  volume={24},
  pages={447-464}
}
As the number of messages and social relationships embedded in social networking sites (SNS) increases, the amount of social information demanding a reaction from individuals increases as well. [...] Key Method We then identify the theoretical antecedents and consequences of social overload and evaluate the social overload model empirically using interviews with 12 and a survey of 571 Facebook users. The results show that extent of usage, number of friends, subjective social support norms, and type of…Expand
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