Getting offshoring right.

  title={Getting offshoring right.},
  author={Ravi Aron and Jitendra V. Singh},
  journal={Harvard business review},
  volume={83 12},
  pages={135-43, 154}
The prospect of offshoring and outsourcing business processes has captured the imagination of CEOs everywhere. In the past five years, a rising number of companies in North America and Europe have experimented with this strategy, hoping to reduce costs and gain strategic advantage. But many businesses have had mixed results. According to several studies, half the organizations that have shifted processes offshore have failed to generate the expected financial benefits. What's more, many of them… CONTINUE READING
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