Getting going together: can clinical teams and managers collaborate to identify problems and initiate improvement?

@article{Thor2004GettingGT,
  title={Getting going together: can clinical teams and managers collaborate to identify problems and initiate improvement?},
  author={Johan Thor and Bo Herrlin and Karin Wittl{\"o}v and John Sk{\aa}r and Mats Brommels and Olle Svensson},
  journal={Quality management in health care},
  year={2004},
  volume={13 2},
  pages={130-42}
}
A clear aim is key for the success of improvement projects, yet many fail already at this stage. We studied how clinical teams and managers at a university hospital in Sweden identified problems and defined aims as they initiated 24 process improvement projects. Categorizing and comparing problems at 3 stages of problem definition, we found that the majority of problems fell into 1 of 3 categories: information issues, poor procedures, and waiting times. Going through these stages, managers and… CONTINUE READING

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